Head of Enterprise Operations

Head of Enterprise Operations

Shape how enterprise operations power Lundbeck’s global digital backbone. Are you a dynamic, structured leader with a passion for delivering stable, secure, and efficient digital services? Join Lundbeck as our new Head of Enterprise Operations and ensure the reliability, security, and performance of our global backbone.

At Lundbeck, we are accelerating our digital agenda to enable our business, patients, and global operations. This creates a unique opportunity to shape how enterprise operations are delivered in a modern pharmaceutical company, ensuring resilience, efficiency, and secure innovation at scale.

Your new role

As Head of Enterprise Operations, you will lead and continuously develop the operational foundation of Lundbeck’s global digital environment. You will manage a team of skilled professionals, collaborating closely with vendors, internal teams, and business stakeholders, and ensuring our systems operates seamlessly and securely.

Your responsibilities will include:

• Leading and evolving enterprise operations to ensure reliable, scalable, and business-aligned services
• Driving a cohesive vendor and sourcing strategy, ensuring performance, cost efficiency, and strong partnerships
• Maturing operational processes and service management capabilities, anchored in ITIL best practices
• Overseeing critical infrastructure and operational initiatives, ensuring alignment, execution, and stakeholder commitment
• Advancing automation and modernization efforts to improve efficiency, quality, and operational resilience
• Establishing clear governance, ownership, and transparency around operational performance, risks, and service health
• Acting as a trusted advisor to senior stakeholders, translating operational priorities into business impact and informed decisions

Your future team

As a member of Enterprise Digital Enablement (EDE), you will join a dynamic and diverse organization of 140 global colleagues. We provide a wide range of digital services and ensure secure, efficient operations for over 5,600 colleagues across all business units and geographies.

You will report to the Head of Enterprise Operations & Infrastructure and be part of the leadership team. As a member of this team, you will contribute to the broader digital transformation agenda, ensuring that enterprise operations are embedded in how we design, implement, and run solutions across the company.

You will lead a team of skilled operations professionals across Security Operations, Infrastructure, and Service Management.

The position is based at Lundbeck’s headquarters in Valby, Copenhagen.

What you bring to the team

You are motivated by empowering your team and driving operational excellence. You bring authority and credibility, combined with a collaborative and engaging approach. You are able to create followership and ensure that enterprise operations are understood, respected, and integrated into everyday decision-making.

We imagine that you:

• Bring leadership experience with operations within a global, complex, and business-critical environment.
• Have strategic oversight in outsourced and multi-vendor operations, including shaping vendor strategy, managing performance, and fostering long-term partnerships.
• Bring expertise in Service Management, with ITIL certification preferred, and a proven ability to mature ITIL-based processes.
• Bring a structured, service-oriented mindset paired with excellent stakeholder engagement and communication skills.
• Can establish credibility and influence at senior leadership level, comfortable challenging and influencing stakeholders when needed.
• Take a pragmatic, structured, and risk-based approach – with strong follow-through, consistently delivering on commitments and seeing initiatives through to completion.
• Hold a relevant degree and have extensive experience in infrastructure architecture or related roles.

Our promise to you  

Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being.

We need every brain in the game, and at Lundbeck, we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion.

Annual base salary range: 910 000 – 1 251 800 DKK gross.
 
At Lundbeck, we are committed to fair and transparent pay. Please note that the final base salary within the stated range will be based on relevant qualifications, skills, competencies, and level of proficiency as well as internal pay equity.

Apply now

Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you!

Upload your CV and include a few lines about your motivation for applying. We ask you not to include a photo or personal information that does not relate to your professional experience.

Applications must be received by 29.05.2026.

Learn more about us at www.lundbeck.com, LinkedIn or Instagram (@h_lundbeck).

#EveryBrainInTheGame

This job ad is intended for individuals seeking a career opportunity with Lundbeck. We engage with recruitment and search firms where needed on the basis of a written agreement, and we do not accept unsolicited requests of any kind. If you work as a recruitment consultant, you are kindly instructed to refrain from contacting Lundbeck or the hiring manager directly with suggested candidates. If you violate this policy, you do so at your own risk and for your own account, and Lundbeck will not assume any liability nor pay any associated fees resulting from such violation.