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Medical Information Manager

Requistion ID:  349

Copenhagen, N/A, DK

Date:  May 08, 2019

Medical Information Manager – Medical Affairs Operations, Medical Affairs



Are you passonate about medical information servicing the needs of patients and healthcare profesionnals? Do you thrive in implementing and managing processes and procedures? Then you may be our new Medical Information Manager in Medical Affairs Operations.


Medical Affairs Operations is a business support function to Medical Affairs, responsible for processes, procedures and applications across Medical Affairs, as well as for providing medical information. Medical Information is a service function instrumental in ensuring compliant provision of information on our products in accommodation of customer needs.


The positions is placed at Lundbeck’s headquarter in Copenhagen, Denmark. You will report to the Head of Medical Affairs Operations.


Your job and key responsibilities

The Medical Information (MI) Manager will work closely with two colleague Medical Information Managers in executing on our plethora of tasks, and will play a key role in ensuring quality of medical information services provided by Lundbeck via a vendor, and to healthcare professionals directly at medical congresses and through other channels, as well as ensuring coordination between HQ, affiliate and partner medical information functions.

Key responsibilities include:

  • Being contact point for medical information queries towards external and internal customers, vendor and partners.
  • Logging and triaging of medical queries: Provide responses to some queries and ensure responses to others through cooperation with medical experts
  • Liaising with medical experts, pharmacovigilance, other relevant functions and vendor to develop and update standard responses, coordinate approval of standard responses at HQ and with affiliates
  • Ensuring systems and processes for handling medical information are up-to-date
  • Monitoring quality and metrics of medical information services to help understand content needs and knowledge gaps relating to our projects
  • Planning and executing medical information booth activities at congresses




Our preferred candidate has the following personal and professional qualifications:

  • As minimum, holds a master’s degree in Health Sciences or equivalent
  • Previous relevant pharma experience within medical information, global pharmacovigilance, medical affairs or related functions
  • Strong organizational and planning skills with an eye for service
  • Collaborative and stakeholder management skills
  • Strong interpersonal skills
  • Fluent in written and spoken English, and a strong communicator


Further information

For further information, please contact Søren Buur, Head of Medical Affairs Operations, on, or +45 30834468. Your application and CV must not be sent via email. We also recommend that you have a look at our website.


Your application

Please click on the link below to apply for the job. Applications must be received no later than 26 05 2019.


Lundbeck is a global pharmaceutical company specialized in brain diseases. For more than 70 years, we have been at the forefront of neuroscience research. We are tirelessly dedicated to restoring brain health, so every person can be their best.

An estimated 700 million people worldwide are living with brain diseases and far too many suffer due to inadequate treatment, discrimination, a reduced number of working days, early retirement and other unnecessary consequences. Every day, we strive for improved treatment and a better life for people living with brain diseases – we call this Progress in Mind.

Our approximately 5,000 employees in more than 50 countries are engaged in the entire value chain throughout research, development, production, marketing and sales. Our pipeline consists of several late-stage development programs and our products are available in more than 100 countries. Our research center is based in Denmark and our production facilities are located in Denmark, France and Italy. Lundbeck generated revenue of DKK 18.1 billion in 2018 (EUR 2.4 billion; USD 2.8 billion).

For additional information, we encourage you to visit our corporate site and connect with us on Twitter at @Lundbeck and via LinkedIn.