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Senior Manager Medical Information - Remote Opportunity

Requisition ID:  2365

Deerfield, Illinois, US

Date:  Oct 13, 2021

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? At Lundbeck, we are tirelessly dedicated to restoring brain health, so every person can be their best. Inspired and driven by our purpose, we are the only global biopharmaceutical company focused solely on brain diseases. We have a robust and innovative pipeline, bringing forward transformative therapies to address unmet needs in neurology and psychiatry. Join us on our journey of growth!


This is a remote position:  Open to candidates anywhere in greater United States


The Sr. Manager, Medical Information will oversee all Medical Information activities for Lundbeck US products.  This will include oversite of the development and approval of such documents as the standard and custom medical letters, clinical dossiers, and Frequently Asked Questions (FAQs).  The position will also provide oversite and direction to the US-based medical information call center as well as serve as the US Medical Information point-person for Global Medical Affairs.



  • Manages the Medical Information processes, including:
    • coordination with Global Medical Affairs
    • oversight and management of all aspects of the US Medical Information Call Center
    • development and continual optimization of the US medical affairs web portal medical information services 
  • Interface with cross-functional key stakeholders to ensure alignment of Medical Information-related strategies and activities in support of overarching product strategic imperatives
  • Forecasts and effectively manages Medical Information services demand based on business objectives and data analytics build into web portal digital services
  • Ensures quality of generated medical information resources by selecting and overseeing vendor work
  • Oversees turn-around-time of medical inquiries, and makes process improvements as necessary
  • Provides leadership and other key stakeholders apprised of business relevant data analytics, such as medical inquiry volume, data on common questions, and most importantly business relevant insights obtained via medical information services for each product
  • May have to perform standard Medical Information responsibilities, including, but not limited to:
    • Provide review and editing support for standard and custom response letters created by vendors
    • Support product booths at professional and scientific meetings
    • Review and approve annotations for Commercial or Medical resources
  • Maintains understanding of Lundbeck US products regarding labeling and publications
  • Manages budget and contracting as related to Medical Information activities



  • Advanced scientific degree from an accredited university (Pharm.D., Ph.D, MD, etc.)
  • 5+ years of medical information experience in the pharmaceutical, biotech, or healthcare industry or in an agency supporting the pharmaceutical, biotech or healthcare industries. 
  • Deep knowledge of Medical Information Request tracking systems and vendors management
  • Working knowledge of regulatory guidelines
  • Highly developed project management abilities; capable of effectively coordinating multiple tasks while seeing projects to completion
  • The Company requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Newly hired employees must be fully vaccinated against COVID-19 and provide proof upon hire, or request a medical or religious accommodation




  • Previous experience in developing and continually optimizing digital medical information services
  • Specialty residency training in Drug Information
  • Hospital or academic experience in Drug Information
  • Experience in a Global Medical Affairs role



Willingness/Ability to travel up to 10% domestically. International travel may be required


The range displayed is specifically for those potential hires who will work or reside in the states of Colorado and Connecticut, if selected for this role, and may vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role. Salary Pay Range: $130,000 - $160,000 and eligibility for a 15% bonus target based on company and individual performance, and eligibility to participate in the company’s long-term incentive plan. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, and company match 401k. Additional benefits information can be found on our site.


#LI-LM1 #LI-Remote


Why Lundbeck

Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep heritage of discovery and have brought breakthrough therapies to millions of people across the globe. And we're just getting started! Our success is driven by our great people and inclusive culture, which is guided by our beliefs of being Patient-Driven, Courageous, Ambitious, Passionate & Responsible. Are you ready to make an impact, one patient at a time? 


Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.



Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.


Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck is a global pharmaceutical company specialized in brain diseases. For more than 70 years, we have been at the forefront of neuroscience research. We are tirelessly dedicated to restoring brain health, so every person can be their best. 

Billions of people worldwide live with brain diseases – complex conditions often invisible to others that nonetheless take a tremendous toll on individuals, families and societies. We are committed to fighting stigma and discrimination against people living with brain diseases and advocating for broader social acceptance of people with brain health conditions. Every day, we strive for improved treatment and a better life for people living with brain disease.  

We have approximately 5,600 employees in more than 50 countries, and our products are available in more than 100 countries. Our research programs tackle some of the most complex challenges in neuroscience, and our pipeline is focused on bringing forward transformative treatments for which there are few, if any therapeutic options. We have research facilities in Denmark and the United States, and our production facilities are located in Denmark, France, and Italy. Lundbeck generated revenue of DKK 17.7 billion in 2020 (EUR 2.4 billion; USD 2.7 billion). 

For additional information, we encourage you to visit our corporate site www.lundbeck.com and connect with us on Instagram (h_lundbeck), Twitter at @Lundbeck and via LinkedIn.