Team Manager, Business Processes & Systems Support
Kraków, Małopolskie, PL
Are you interested in being part of the system transformation journey by bringing the best market practices in Finance, Procurement and IT system support area?
Do you have natural leadership skills and keen eye for continuous improvement of supported system and processes?
If you have IT support management background and would like to broaden your expertise into Finance system support or bring Finance or Procurement expertise and would like to work closer with IT, this might be a perfect job for you!
Your new role – why is this a great opportunity?
You will be managing Business Process and System Support team to ensure service delivery of high-quality services, according to agreed KPI’s and support Lundbeck GBS Krakow process and system excellence agenda. Your main goal will be to ensure stable operations, system compliance and drive improvement initiatives.
Daily you will be closely collaborating with Global Process Owner and Process Excellence and Transformation Team and will be responsible for managing stakeholders on all levels (up to department VPs and CFO).
Your future team
Business Process and System Support is a team of experts, focused on providing technical expertise in the area of finance and procurement systems globally, covering entire landscape of Finance and Procurement systems (SAP Finance, BPC, VIM, Ariba, Concur). Daily we collaborate with stakeholders from Line of Business, various IT experts and Vendors, ensuring high quality support and communication while adding the value to every step of the process.
The position is based in Krakow, Poland.
What you bring to the team
- 3+ years of managerial experience in managing IT or relevant business support area
- 5+ years of professional experience within IT support or Finance system support area
- Working knowledge of key IT processes around service delivery and operations, especially Incident Management (ITIL)
- Affinity with IT and experience deploying IT solutions or acting as a super user for IT, Finance or Procurement solutions
- Customer oriented – ability to recognize business needs and translate them into simple, efficient solution
- Good communication and business partnering skills
- Mature attitude towards problems and result oriented behavior
Our promise to you
Lundbeck offers an energizing and inspiring workplace that will allow you to have a visible impact on how things are done. We encourage an open dialogue and collaborative culture - a must to successfully bring our treatments to the people who need them.
We offer a mix of exciting tasks and numerous development opportunities that are balanced with initiatives and programs focused on our employees’ well-being.
Highlights of selected benefits:
- Flexible working arrangements (flexible weekly and daily schedules) and top-notch equipment
- Cafeteria program
- Unique recognition system with attractive rewards
- Holiday bonus for when you’re out of the office
- Comfortable and modern office with well-equipped relax rooms
- Robust integration and event framework
- Private healthcare and life insurance
- Employee capital plans (retirement saving system)
Learn more about life at Lundbeck GBS Krakow
See who we are and how we work
About Lundbeck GBS Krakow
Apply now
Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you!
Upload your CV and include a few lines about your motivation for applying. No separate cover letter is needed. We ask you not to include a photo or personal information that does not relate to your professional experience.
If you have questions or want to hear more, please feel free to contact [Danuta Kadziolka, IT Service Desk Senior Manager, KADZ@lundbeck.com]. Applications must be received by Feb 28.
We need every brain in the game – and that includes all brains and the different perspectives we bring to the table. At Lundbeck, we embrace the uniqueness of each employee, and we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion.
#EveryBrainInTheGame
Lundbeck is a biopharmaceutical company focused exclusively on neuroscience, with more than 70 years of experience in improving the lives of people with neurological and psychiatric diseases.
As a focused innovator, we strive for our research and development programs to tackle some of the most complex challenges. We develop transformative medicines targeting people for whom there are few, if any, treatment options.
Our goal is to create long-term value and make a positive contribution to people and societies, everywhere we operate. We are committed to fighting stigma and discrimination, and we act to improve health equity for the people we serve and the communities we are part of.